I received a damaged item, what do I do?
Please contact us at firstname.lastname@example.org and we will work with you to get the problem solved.
Can I receive a refund if I return an item?
Yes, please see our return policy
I’m interested in carrying your products in my store, how can I go about this?
For inquiries regarding wholesale/retail please contact us at email@example.com
How long will it take to receive my order?
Once processed your order will typically take between 3-10 days.
How do I track my order?
You will receive an e-mail containing your tracking number once your order ships.
Do you ship internationally?
Currently we do not ship internationally but are striving to in the future.
Are your products really made in the USA?
Yes, all of our products are crafted in the USA. We do source some of our materials and leathers from around the world to obtain the best quality.
Are your exotic leathers real?
Yes, all exotics come from the animal specified. We do not emboss cowhide and pass it off as an exotic.
Is your leather responsibly sourced?
Yes, our leather comes from animals raised for their meat ensuring that organic waste is eliminated. Our Italian tanneries have strict emission standards, which limits of release of volatile organic compounds.
I have had issues with dyed leather transferring to clothing etc. in the past; will your dyed leather bleed?
No, our leather will not bleed or transfer. It is dyed with a proprietary finish that not only prevents bleeding or transferring but also makes the leather stain and abrasion resistant.